Government e Marketplace (GeM) has undergone significant changes, transitioning its vendor assessment responsibilities from the Quality Council of India (QCI) to Rail India Technical and Economic Service (RITES). This strategic shift aims to enhance the effectiveness of the vendor assessment process, leveraging RITES’ specialized expertise.
Table of Contents
- Understanding Vendor Assessment on GeM (#understanding-vendor-assessment-on-gem)
- What is RITES? (#what-is-rites)
- Why the Shift from QCI to RITES? (#why-the-shift-from-qci-to-rites)
- The Current Two-Stage Assessment Process with RITES (#the-current-two-stage-assessment-process-with-rites)
- Fee Payment Process(#fee-payment-process)
- Simplified Vendor Login and Registration(#simplified-vendor-login-and-registration)
- Beyond Assessments: The Broad Impact of RITES on GeM (#beyond-assessments-the-broad-impact-of-rites-on-gem)
- Future Outlook: A Synergistic Approach to Government Procurement(#future-outlook-a-synergistic-approach-to-government-procurement)
- Conclusion(#conclusion)
Understanding Vendor Assessment on GeM
Vendor Assessment on GeM acts as a quality check for products and services offered by sellers. Pre-assessed vendors, identified by a “VA” tag, instill confidence in buyers, as their credentials are verified and authenticated. It also helps OEM claim exemption during tendering process as per the MSE policy.
What is RITES?
RITES, a powerhouse in India’s transportation infrastructure since 1974, brings its impressive track record to the GeM platform. Their journey extends beyond construction, encompassing a full range of engineering services – from conceptualizing projects to finalization.
But RITES’ influence goes beyond building. They’ve earned a reputation for rigorous verification and validation processes. Their involvement in ensuring the quality of vendors and service providers for India’s reliable train networks exemplifies their commitment to excellence.
Why the Shift from QCI to RITES?
A Natural Choice for GeM
This legacy of impeccable quality control made RITES a natural fit for a critical role on GeM: Vendor Assessment. Following a competitive tender process in 2024, RITES now holds the responsibility of ensuring a new level of trust and transparency in government procurement across India.
The Current Two-Stage Assessment Process with RITES
The assessment process with RITES consists of two stages which make the process very easy and bring an opportunity to start the process immediately and obtain an OEM panel.
1.Desktop Assessment:
Vendors submit documents and information for RITES to validate their data, processes, and policies. This stage focuses on four integral parts:
– Territory of Operation
– Financial capacity & Shareholding
– Production capability & process
– Quality Implementation Standards
2.Video Assessment: After successfully completing the desktop assessment, GeM sellers undergo a video verification process conducted by RITES auditors. This meticulous step ensures the information provided matches the seller’s actual operations.
Here’s a breakdown of what to expect:
Pre-Call Preparations:
- Testing, Testing, 1, 2, 3 (Demo call): To avoid technical glitches during the actual call, a demo network testing call is scheduled beforehand. This ensures a smooth and efficient video verification experience.
The Video Verification Call:
- A Deep Dive (2-4 hours): Expect a comprehensive review of your claimed processes during the video call, typically lasting between 2 and 4 hours. This thorough examination leaves no stone unturned.
- Recording for posterity: The video call is recorded and securely saved on RITES’ portal for future audits. This recording serves as a valuable record, upholding the integrity of the entire system.
Verification Steps:
- Location, Location, Location: Right off the bat, the call begins with capturing the coordinates of your manufacturing facility. This confirms that your operations are conducted within a compliant and approved environment.
- App Check: To verify the physical setup aligns with your submitted documents, you’ll be asked to download a special application from the Play Store.
- Important Note: This app currently functions only on Android devices.
By combining document verification with meticulous video calls, RITES ensures a robust and dependable assessment process for GeM. This commitment to transparency fosters trust for both buyers and sellers within the GeM platform.
GeM has introduced a separate login system for RITES assessment, simplifying the vendor experience. This change ensures a more organized and efficient process.
FEE PAYMENT PROCESS
The fee payment structure has been updated for convenience:
– Vendors now pay assessment fees directly to RITES at the time of documents submission
UPDATED FEE PAYMENT STRUCTURE
The fee structure, to be paid after assessment completion, is as follows:
| Category of Seller | Turnover | Fees |
| OEM | Up to ₹20,00,000 | ₹871.61 + GST |
| ₹20,00,001 to ₹1,00,00,000 | ₹1,743.22 + GST | |
| Above ₹1,00,00,000 | ₹3,486.44 + GST | |
| Re-Sellers | Up to ₹20,00,000 | ₹217.90 + GST |
| ₹20,00,001 to ₹1,00,00,000 | ₹435.81 + GST | |
| Above ₹1,00,00,000 | ₹871.61 + GST |
Beyond Assessments: The Broad Impact of RITES on GeM
RITES offers more than just vendor assessments on the GeM Platform:
RITES: Not Just a Vendor Assessment Partner for GeM
The provided table showcases a list of orders secured by RITES Limited on the Government eMarketplace (GeM) platform. While GeM primarily functions as a platform for government entities to procure goods and services from registered sellers, this data reveals an interesting facet of RITES’ involvement with GeM.
Beyond Vendor Assessment
While RITES is currently responsible for vendor assessment on GeM, the table highlights that they are also a participating seller on the platform. This seemingly contradicts the traditional role of a vendor assessment agency. However, it demonstrates that RITES itself is a multi-faceted organization and leverages GeM to procure goods and services required for its own operations.
Breakdown of Awarded Contracts
The table offers a glimpse into RITES’ activity on GeM, showcasing contracts from various government organizations across India. The order value ranges from ₹5.6 million to ₹143.9 million, and the contracts are geographically spread.
| ORGANISATION | REFERENCE NO | TERRITORY | BID AMOUNT | REGION | FY |
| BHARAT EARTH MOVERS LIMITED | GEM/2023/B/3722873 | Karnataka | 9,440,000.00 | South | 23-24 |
| BHARAT EARTH MOVERS LIMITED | GEM/2023/B/3574097 | Karnataka | 83,072.00 | South | 23-24 |
| BHARAT PETROLEUM CORPORATION LIMITED | GEM/2023/B/3719110 | Maharashtra | 26,550,000.00 | West | 23-24 |
| BHARAT PETROLEUM CORPORATION LIMITED | GEM/2023/B/3672092 | Maharashtra | 5,782,000.00 | West | 23-24 |
| BHARTIYA RAIL BIJLEE CORPORATION LIMITED | GEM/2024/B/4420188 | Bihar | 69,289,246.00 | East | 23-24 |
| BHILAI STEEL PLANT | GEM/2023/B/3970431 | Chhattisgarh | 64,569,600.00 | East | 23-24 |
| DEPARTMENT OF COMMERCE | GEM/2023/B/3456093 | New Delhi | 143,960,000.00 | North | 23-24 |
| JAWAHARLAL NEHRU PORT TRUST | GEM/2023/B/3955326 | Maharashtra | 26,284,500.00 | West | 23-24 |
| JAWAHARLAL NEHRU PORT TRUST | GEM/2023/B/3819665 | Maharashtra | 17,464,000.00 | West | 23-24 |
| MINISTRY OF POWER | GEM/2023/B/4098713 | Haryana | 91,701,784.86 | North | 23-24 |
| NATIONAL ALUMINIUM COMPANY LIMITED | GEM/2023/B/3936030 | Odisha | 129,562,771.65 | East | 23-24 |
| NATIONAL THERMAL POWER CORPORATION | GEM/2024/B/4597851 | New Delhi | 1,150,000.00 | North | 23-24 |
| NATIONAL THERMAL POWER CORPORATION | GEM/2023/B/4332083 | Chhattisgarh | 15,287,844.00 | East | 23-24 |
| OIL INDIA LIMITED | GEM/2023/B/4051650 | Assam | 41,300,000.00 | East | 23-24 |
| STEEL AUTHORITY OF INDIA LIMITED | GEM/2023/B/3680326 | Odisha | 5,600,000.00 | East | 23-24 |
Conclusion
The transition to RITES for vendor assessments on GeM marks a significant step toward improving government procurement. This partnership is expected to improve vendor quality and foster a trustworthy, dynamic e-commerce environment in India.
*The above information is from secondary sources. GeMTech PARAS is not responsible for its content.
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