Food Safety And Standards Authority Of India |
| Tender amount | ₹ 4.09 Cr |
| Earnest amount | ₹ 12.27 L |
| Quantity | Refer Doc |
| Bid number | XXXXXXX |
| Type | Non-GeM |
| BOQ title | Refer Doc |
Publish Date
23 May 2025Bid Submission End Date
24 Jun 2025Evaluation Date
24 Jun 2025Tender is published for seller participation.
Last day to participate tender on GeM platform.
Technical committee will evaluate bid and open results.
Description
Call Centre Service - Per Seat Basis - Cloud based call center solution Offsite Contract Period/ 3 Years 1 Days Minimum Average Annual Turnover of the bidder For 3 Years/ 3 3 200 Lakh s Years of Past Experience Required for same/similar service/ 45 45 3 Year s Past Experience of Similar Services required/ Yes MSE Exemption for Years Of Experience/and Turnover Yes Startup Exemption for Years Of Experience/and Turnover Yes
Item Category
Call Centre Service - Per Seat Basis - Cloud based call center solution Offsite Contract Period/ 3 Years 1 Days Minimum Average Annual Turnover of the bidder For 3 Years/ 3 3 200 Lakh s Years of Past Experience Required for same/similar service/ 45 45 3 Year s Past Experience of Similar Services required/ Yes MSE Exemption for Years Of Experience/and Turnover Yes Startup Exemption for Years Of Experience/and Turnover Yes
Purchaser address
110002,FDA Bhawan near Bal Bhavan, Kotla Road, New Delhi
Website
https://bidplus.gem.gov.in
Eligibility
| Minimum Average Annual Turnover of the bidder For 3 Years | 200 Lakh s |
| OEM Average Turnover Last 3 years | N/A |
| Years of Past Experience Required for same similar service | 3 Year s |
| Past Experience of Similar Services required | Yes |
| MSE Exemption | Yes |
| Startup Exemption for Years Of Experience | Yes |
| Document Required from Reseller | Experience Criteria Bidder Turnover Certificate Requested in ATC OEM Authorization Certificate OEM Annual Turnover Additional Doc 1 Requested in ATC In case any bidder is seeking exemption from Experience Turnover Criteria the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer |
| Bid to RA Enabled | Yes |
| Evaluation Method | Total value wise evaluation |
| Advisory Bank | Bank Of Baroda |
| Splitting | NA |
| MSE Purchase Preference | Yes |
| Reserved for MSE | N/A |
| Reserved for MII | N/A |
| MII Compliance/MII Purchase Preference | Yes |